Privacy Policy

Data Controller

The personal data collected on this website are processed by:

  • Róbert Nyári
  • NIE: Z2422602V
  • Email: info@lushgardentenerife.es
  • Phone: +34 632 636 212

What Personal Data We Collect

We may collect the following personal data when you use this website:

  • Identification data: name, email address, phone number (when contacting us).
  • Technical data: IP address, browser type, device information, pages visited.
  • Any data voluntarily provided through forms, email, or messaging apps.

Purpose of Processing

We process your data for the following purposes:

  • Responding to inquiries and service requests.
  • Providing quotes, communication, and customer service.
  • Scheduling gardening services and follow-up contact.
  • Website functionality, analytics, and performance improvement.
  • Compliance with legal obligations.

Legal Basis

Data is processed based on:

  • Contract performance (when requesting services or quotes).
  • Consent (contact forms, optional communications, cookies).
  • Legitimate interest (basic analytics and security).
  • Legal obligations (invoicing, taxation, record keeping).

Data Retention

  • Inquiry and service request data: kept for up to 12 months.
  • Customer data: retained for the legally required period (e.g., tax obligations).
  • Analytics data: according to cookie policy and consent.

Data Sharing

Personal data may be shared with:

  • Hosting provider and technical service providers.
  • Email and communication platforms.
  • Payment or invoicing services (if applicable).
    All third parties comply with GDPR requirements.

No data is sold or transferred for marketing purposes.

International Transfers

If any services used involve data transfer outside the EU (e.g., Google services), this is done under GDPR-compliant safeguards such as Standard Contractual Clauses.

Your Rights (GDPR)

You may exercise the following rights at any time:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise these rights, email: info@lushgardentenerife.es

You also have the right to file a complaint with the AEPD (Agencia Española de Protección de Datos).

Security Measures

We implement appropriate technical and organizational measures to protect personal data, including encrypted connections (HTTPS), secure hosting, and restricted access.

Changes to This Privacy Policy

We may update this policy to comply with legal requirements or improve clarity. The latest version will always be available on this website.

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